Operations Manager – Waterdown, ON

Are you passionate about leadership, problem-solving, and creating seamless operational workflows? Join the award-winning team at Paramount Landscaping Inc., a company recognized for excellence in landscaping, snow removal, and outdoor property management. We are seeking a dedicated and experienced Operations Manager to oversee and optimize our maintenance and construction divisions. If you’re ready for a long-term career opportunity with a company that values innovation and growth, we’d love to hear from you!

Your Role as Operations Manager

As Operations Manager, you will play a key role in ensuring Paramount’s daily operations run smoothly, with a focus on efficiency, quality control, and team development. You’ll lead a team of skilled professionals, provide strategic direction, and help shape the future of landscaping in Southern Ontario.

Specific Responsibilities:

Daily Operations Oversight

• Manage maintenance and construction divisions, ensuring crews are scheduled effectively, jobs are executed on time and within budget, and all materials and equipment are ready to go.
• Supervise daily operations, including truck and trailer preparation, fleet maintenance, and ensuring departure/return schedules are on time.

Team Leadership & HR

• Recruit, onboard, and mentor staff to promote a high-performance team culture.
• Collaborate with HR to handle promotions, disciplinary actions, and performance improvement plans.
• Lead training programs to ensure staff adherence to company policies, safety protocols, and industry standards.

Client & Quality Management

• Conduct site visits, address client inquiries and complaints, and ensure exceptional quality control across all projects.
• Develop and implement quality control protocols to maintain consistency and excellence across all maintenance and construction projects.
• Act as the primary point of contact for clients, fostering strong relationships and ensuring clear communication throughout the project lifecycle.

Operational Efficiency

• Ensure seamless workflow execution by identifying operational bottlenecks, streamlining processes, and fostering collaboration between teams to enhance project delivery and client satisfaction.
• Stay ahead of technological innovations such as GPS tracking, scheduling systems, and data-driven solutions.

Strategic Collaboration

• Collaborate with the Chief Strategy Officer (CSO) to lead the strategic planning process for operational improvements, identifying growth opportunities and implementing innovative solutions that align with the company’s long-term objectives.
• Work closely with the President to manage staffing, fleet and equipment transitions, and seasonal operations planning.
• Facilitate and chair weekly management meetings to set priorities, evaluate progress on key objectives, and address operational challenges proactively.
• Provide actionable insights and data-driven recommendations to senior leadership, supporting decision-making and long-term strategic initiatives.

Job Requirements:

We’re seeking a motivated, detail-oriented professional who thrives in a fast-paced environment and excels at juggling multiple priorities.

• Minimum 5 years of experience in operations management within the landscaping or construction industry.
• Proven track record in team leadership, including recruiting, training, and mentoring staff.
• Strong organizational skills and the ability to manage multiple projects under tight deadlines.
• Tech-savvy with experience using GPS systems, scheduling software, and other operational tools.
• Excellent communication and client relationship management skills.
• Flexible availability, including early mornings and occasional weekends during peak seasons (e.g., snowstorms).
• Familiarity with snow plowing operations and winter services is a strong asset.
• Driving Licence (required)

Why Join Paramount Landscaping Inc.?

We value our employees and strive to provide a supportive and growth-oriented environment. As part of our team, you’ll enjoy:

• Competitive Salary: $90,000–$100,000 per year
• Comprehensive Benefits Package: Available after six months of employment
• Career Development Opportunities: Tuition reimbursement and long-term growth potential
• Workplace Perks: Casual dress code, on-site parking, and a collaborative team culture

How to Apply

To ensure we find the right candidate for this role, we ask all applicants to complete our Plum assessment as part of the application process. This assessment helps us identify your strengths, skills, and potential for success in this position.

Complete your Plum assessment here: https://bit.ly/4fGVQYG

Please note that only candidates who complete the assessment will be considered for this role.

About Paramount Landscaping Inc.

At Paramount Landscaping Inc., we’re more than just a landscaping company—we’re innovators transforming outdoor spaces into extraordinary environments. With over two decades of expertise, we’ve earned a reputation for excellence in commercial and residential landscaping, property maintenance, and snow removal services. Our commitment to sustainability, innovation, and client satisfaction drives everything we do.

Benefits:

• Casual dress
• On-site parking
• Tuition reimbursement

Schedule:

• 10 hour shift
• Monday to Friday
• Weekends as needed during winter snowstorms

Ability to commute/relocate:

• Waterdown, ON: reliably commute or plan to relocate before starting work (required)

Experience:

• Snow plowing: 5 years (required)
• HR sourcing: 2 years (required)
• Staff Training: 3 years (preferred)
• Operations Management: 5 years (required)
• Construction Management: 5 years (required)
• Landscape maintenance: 5 years (required)